When someone shares a burden with me, I have to say I can quickly offer sympathy or jump to advice giving and find myself carrying the burden that isn't mine to carry and weighed down. So much human wisdom and understanding is passed around the church today--this can really be living life apart from the Holy Spirit. Fellowship is essential but only when it enhances walking with God and doesn't replace it. Advice giving can make others dependent on the advice giver and creates a good name for that person among peers, but is not pointing them to the Great I Am. Jesus said the government (burdens) rests on His shoulders, not mine! He will be called Wonderful Counselor, Mighty God, Everlasting Father, Prince of Peace! (Is. 9:6)
A place to start when tempted to jump in with advice is to ask, "What is God telling you about this?" or simply, "Let's pray!" than to ramble with advice or scripture. No human will ever see the WHOLE picture as well as God. By inviting others to seek Him when they may be looking to you for advice, can free you from burdens while actively "doing something" about them at the same time. It honors God to seek Him and solicit His counsel for someone else especially when they have asked for it, knowing they are seeking Him as well and wanting confirmation, or humbly realize their emotions are so involved that they simply cannot "see" clearly--this is a humble posture on both sides, both the "counselor" and the "counselee" coming to God first...this is different than simply giving advice as shown by the humble dependence on God. May I get out of the way so the Prince of Peace may come into the situation--He is MORE than able!
There is nothing more beneficial than asking God and reminding others to do so--we are so quick to run to who we can see, instead of the infinite One who is with us but not seen. This is where the rubber meets the road when it comes to faith. As long as people insist on living apart from God, even surrounding themselves with spiritual input that is not prompted by the Spirit, there will be confusion, burdens, etc. These may be part of the fall or may be part of God's plan--either way, they can be used to woo people to deeper dependence on God instead of running to human comfort which can be living by sight.